Apple’s iOS 18 brings a long-awaited call recording feature to iPhones that lets you record calls right during the phone call. Yes, you no longer need a paid third-party app or switch to other workarounds to record phone calls. Although call recording is a feature in iOS 18, it doesn’t work for everyone. So, if there is no call recording on your iPhone running iOS 18, you shouldn’t worry too much because you are not alone. In this article, we will discuss 5 ways to fix call recording not working issues. Without further ado, let’s get started!
Method 1: Check your iOS 18 version
If call recording is not working on your iPhone, the first thing you should do is check the iOS version. Although this feature is available on all iOS 18 compatible devices, Call recording is currently not available in the stable version of iOS 18. This feature is only available in iOS 18.1, which is currently in beta. Previously, this feature was only available on iPhones that supported Apple Intelligence, but the new iOS 18.1 beta 4 extends the call recording and transcription feature to older iPhones.
So, if you’re using an iPhone XR, XS, or later with iOS 18.1 Beta, you can record calls. Additionally, iPhone 12 and later can record calls and generate transcriptions, which are then saved to the Notes app. However, AI-generated transcription summaries are only available on iPhone 15 Pro, iPhone 15 Pro Max, and all iPhone 16 models.
Apple will add the call recording feature to the stable version of iOS 18 in an update later this year. For now, if you want to try call recording on your iPhone, you’ll need to install the iOS 18 developer beta or the iOS 18 public beta.
Method 2: Enable call recording in settings
If you are facing issues with call recording on iOS 18, you should check if this feature is enabled in the Settings app. By default, the Call Recording option should be enabled when you update to iOS 18.1. However, there may be times when you or your naughty child has disabled it by mistake. To be on the safe side, you should follow the steps below:
- Open the Settings application on your iPhone.
- Here, scroll down and tap Applications.
- Now, browse the list or use the top search bar to find the Phone application.
- Finally, press Call Recording and make sure that the Call Recording switch is activated.
Method 3: Start Call Recording During Calls
The iOS 18 call recording feature works for both incoming and outgoing calls on your iPhone. However, it doesn’t trigger automatically. Yes, you heard it right. Even if you have enabled the call recording option in iPhone settings, you need to manually enable it during an active call. Here’s how to do it:
- Open the Phone app and make a call. When the call is connected, tap the little Record button from the top left corner of the call screen.
- You will see a message that says “This call will be recorded.” The other party will also be notified that you are recording the call. If you press the cross button, the call will not be recorded.
- You can press the Stop button whenever you want to stop recording the call.
- You can access the transcript of the call recording by visiting Notes -> Call Recordings.
Method 4: Check your language and region
If you can record calls on your iPhone but can’t see call transcripts, you should check if this feature is available in your language and region. It’s worth noting that the iOS 18 call recording transcription feature is only available in English (US, UK, Australia, India, New Zealand, Canada, Singapore), Spanish (US, Mexico), Japanese (Japan), Cantonese (Mainland China, Hong Kong), Mandarin Chinese (Mainland China, Taiwan), and Portuguese (Brazil).
Outside of these regions and languages, the transcription service is not available to users in any other region. Additionally, when Apple releases the call recording and transcription feature in the stable version of iOS 18.1, it will only be available in select regions.
Method 5: Wait for the stable version of iOS 18.1
As of now, the only way to use the built-in call recording option on your iPhone is to download and install a beta version of iOS 18.1. If you don’t want to go for the beta version, you’ll have to wait until Apple releases the stable version of iOS 18.1 in October. For now, you can switch to other methods to record calls on an iPhone, such as using the Voice Memos app, or opt for a third-party call recorder for iOS. For all the details, you can check out our guide on 5 Ways to Record Calls on an iPhone.
This is how you can fix call recording not working in iOS 18. We hope this article helped you clear up the basics and now you can record calls on your iPhone without any issues.
Have you updated to iOS 18? What’s your experience been so far? We’d love to hear your thoughts in the comments below.
Why is call recording not working in iOS 18?
The call recording feature is not part of the initial release of iOS 18. Apple will add this feature in an update that will be available later this year. At the moment, call recording is only available in the iOS 18.1 beta.
Which devices are supported by the iOS 18.1 call recording feature?
Previously, call recording was limited to the iPhone 15 Pro, iPhone 15 Pro Max, and all iPhone 16 models. The new iOS 18.1 beta 4 extends this feature to the iPhone XR, XS, and later models.
Can I use call recording on my iPhone?
Once Apple rolls out the stable version of iOS 18.1, call recording will be available on all iOS 18-compatible devices. Specifically, if you’re using an iPhone XR or later, you should be able to use call recording on your iPhone.
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